Policies

Ordering Terms and Conditions

When you order online you acknowledge you have read and understood the terms and conditions below. All payments are upfront and via a credit or debit card. Any alterations to your order must be made over the phone and be made within 1 hour of your original purchase. For larger orders you may be instructed to place another order with the new products added and we can simply refund the duplicate delivery fee.

Delivery Terms and Conditions

In order for us to prepare your order for next day delivery, you must order before 5:00pm on the day prior to your expected delivery date.

We will always aim for the fastest and friendliest service as possible and will communicate with you via the website and SMS. (if you opt-in for SMS updates) When you receive a notification, your "Tracking number" will have your delivery day and date as a reference. e.g. If we will be delivering your order on Saturday 4th April it will read "DEL-Saturday-04042020"

When delivering your products, they will simply be left on your doorstep for the safest, most no-contact method as possible and we shall ring the doorbell.

Delivery Areas

We are currently delivery to the following postcodes:
3101
3103
3104

3106
3107
3108
3109
3111
3113
3114
3115
3116
3126
3127
3132
3133
3134
3135
3136
3137
3138
3140
3149
3152
3153
3154
3155
3156
3158
3159
3160
3178
3180
3217
3765
3766
3767
3781
3782
3785
3786
3787
3788
3789
3791
3792
3793
3796

If you feel that you are in a similar area as to the above, please call us and we may add your postcode to the website

Pick Up Terms and Conditions

In order for us to prepare your order for next day pick up, you must order before 5:00pm on the day prior to your expected pick up date.

We will always aim to give you fast and friendly service and we will communicate with you via this website and SMS. (if you opt-in for SMS updates) When you receive a notification, your "Tracking number" will have your pick up day and date as a reference. e.g. If your order will be ready for the following day, it will read "PICKUP-Saturday-04042020" or if it's ready to pick up it will read "PICKUP-READY-03042020"

Usage and Privacy Policy

When you use this website, we collect information that you enter for the purpose of fulfilling your order. We do not share this information with any 3rd party companies, as all the people accessing this information are employees, as we use our own drivers for deliveries.

Please contact us for any further questions or concerns.